Why People Buy From Us

• "Honesty and Integrity"
• "Because I spoke with Ron personally several times, and believed him to be a man of integrity, dedicated to helping people self publish in an affordable and professional manner."
• "I felt RJ was honest in their dealings."
• "The reasons that Ron gives on the website for having started the business appealed to me - he seemed genuine, not in it just to make a fast buck. Very streamlined service."
• "After I started losing money with POD Publisher I realized that your site was telling the truth."
• "The clarity of information regarding author rights - no shady information"
• "Appeared to answer my questions and I felt like you were honest with your personal messages."
• "Your offer’s seemed fair and your work turned out to be excellent."
• "Jonathan and Dana were very kind to me in the very beginning and they were honest, spoke honestly and didn’t try to fake anything."
• "I own the ISBN, something they (POD Publishers) don’t tell you, but you do!"

Customer Service

• "You answered all my questions with ease and were very easy to work with even before I published with you."
• "You guys are great. You make it very easy for a first timer to go through the steps to get a pro book published."
• "Price plus customer service."
• "Being able to talk with your rep. right away."
• "Great support and free information."
• "Price was excellent and customer service (phone conversations especially with Bob Powers, helped a lot in my selection. Bob was very friendly, genuinely interested in helping me, and professional, other staff members were very helpful."
• "You had the capability to do high res scanning as my illustrator created original art, you were in NY so I could have input on the project and once I met Dana I felt comfortable having my project with you."
• "After talking with Bob Powers, I found the customer support to be very helpful."
• "You seemed user-friendly, Jacki and co. were very gratifying to work with."
• "Friendly and helpful staff, competitive prices, prints in US."
• "The people and helpfulness."
• "Price and the wonderful people who helped me every step of the way. I can’t say enough about the great people that work at RJ Communications!"
• "The fact that everything was linked with everything else. Particularly the distribution link. Also an amazingly human person at the end of my first phone call: A personal phone call to a laid back guy at home with a dog barking."
• "All the help and hand holding you offered at NO extra charge; very responsive and great marketing of your services."
• "From day 1, the company was helpful."
• "Time, price, people, Good people who knew what they were doing."
• "An initial phone call to Jonathan Gullery confirmed my opinion of your services."
• "Because of your helpfulness and e-mails."
• "Because of the ease to publish with RJ Communications and the support that the staff were offering."
• "Talked to Ron, liked him a lot and felt you were better fit."
• "Love the quality of my books, the rapid delivery service and the cordiality and professionalism of the staff."
• "I found the people friendly and reliable."
• "After seeing your website and talking with Bob, it just looked so easy and much more economical."
• "Referred by other or repeat customers"
• "Because of the quality of the work I saw, and Barry C’s satisfaction with his experience."
• "I’ve done several books with RJ Communications prior to this one."
• "Recommended by another company."
• "Recommended by business associate."
• "Good recommendation from other authors."
• "Good referral from another author."
• "Did so in the past."
• "Beth B said you were good."

Services Offered (Product)

• "I would not be a published author with my own publishing company if not for RJ Communications. They made it all “a piece of cake!”"
• "It had everything from printing to cover design all-in-one."
• "I had a previous bad experience with a POD publisher"
• "Although I had published successfully three times before, turned down this time by 4 firms. I was turning 87 years of age and could not longer wait."
• "The fact that everything was linked with everything else. Particularly the distribution link. Also an amazingly human person at the end of my first phone call: A personal phone call to a laid back guy at home with a dog barking."
• "I liked the fact that I could get a nice book cover, get my book published, have the option to display my book in your bookstore and sign up with Thor."
• "RJC fitted my needs perfectly."
• "One-stop shop."
• "Because it wasn’t a vanity, subsidy or POD. And because your prices and range of services were the best."
• "Ease of process."
• "RJ seemed to have numerous resources and good fees."
• "The Thor program."
• "Full service, including layout and cover."
• "Because you have made everything for a new author/publisher extremely easy."
• "I liked the fact that I maintained ownership of my book and did not need to use you for marketing purposes. Your price was the best I had found and when I received a sample product, I was pleased with the way it looked"
• "We had also considered another publisher but they would not do as many photographs as we requested."
• "You could give me a definite cost estimates, not the ‘packages’."
• "Overall impression."
• "Your advice to keep my own ISBN."
• "The publishing basics handbook and web site."

Economy (price)

• "Cheaper than the company that published my book in hardcover."
• "It was more economical and easiest to get information."
• "Low price, quick turn around, no distribution obligations."
• "Competitive pricing."
• "Price and quality and additional information offered based on a conversation with Jonathan Gullery."
• "I’d been “lurking” for a year or so, and you matched the best quote I got. I wanted to work with you rather than directly with a printer for the “security” of it."
• "Price and professionalism."
• "Great price, great people"
• "We did not self publish. We are publishers and used you because of price."
• "Price and distribution options"
• "Cost, your book “Publishing Basics”, Great help!"
• "Less expensive, cuts out the middle man"
• "Needed lower per unit cost for direct, bulk sales"
• "Best price, best service."
• "Prices were excellent, excellent help via the phone."
• "Excellent pricing."
• "The price could not be beat and the advice that Ron and Dana gave to us was so useful and practical."
• "Cost, control of cover and formatting."
• "Lower total costs."
• "Cost and control."